Privacy Notice

Data controller: RFQSlb, operated by Francis Rony
Trading name: RFQS
Website: rfqslb.com
Privacy contact: support@rfqslb.com
Effective date: May 2026

This notice explains how RFQSlb collects, uses, and handles personal information when you browse rfqslb.com, purchase products, or contact support.

Information that may be collected

  • Basic contact details such as name and email address
  • Order and transaction-related information (processed by Paddle as merchant of record)
  • Technical and usage information from website access, such as browser type, pages visited, and session data
  • Messages or information submitted through support or contact forms

Why information may be used

  • To process purchases and deliver digital products
  • To respond to support or access-related questions
  • To send transactional emails related to orders and product delivery
  • To improve website function, product delivery, and user experience
  • To meet legal, tax, accounting, or security obligations where applicable

Third-party processors and services

RFQSlb uses the following third-party services that may process personal data as part of delivering our products and operating this website:

  • Paddle (paddle.com) — checkout, payment processing, billing, and transaction management. Paddle acts as the merchant of record and processes payment and order data according to their own privacy policy.
  • Brevo (brevo.com) — transactional email delivery, including order confirmations and product download links.
  • Make (make.com) — workflow automation used to process orders and trigger product delivery. May handle order reference data as part of the fulfillment flow.
  • WordPress.com / Automattic — website hosting, content management, and related infrastructure.
  • Analytics tools — we may use website analytics tools (such as Google Analytics or Microsoft Clarity) to understand how visitors use the site. These tools collect anonymised or pseudonymised usage data.

Each of these services operates under its own privacy policy and terms. We encourage you to review their policies if you have specific concerns.

Cookies

This website may use cookies or similar tracking technologies for functional, analytical, or session purposes. Where required by applicable law, consent will be requested before non-essential cookies are set.

Data handling and retention

Information may be retained for transaction, accounting, legal, operational, fraud-prevention, or support-related purposes for as long as reasonably necessary or required by applicable obligations.

Your rights

Where applicable under the law of your jurisdiction, you may have rights to access, correct, or request deletion of personal information held about you, subject to legal, accounting, tax, fraud-prevention, security, or transaction-record requirements.

To exercise your rights or make a privacy enquiry, please contact: support@rfqslb.com